Innovation in Service Design

Third Party Intervention services are a core offering of Gemini Vehicle Solutions and one which has found increasing favour with insurers and fleets. A combination of new approaches to the sales effort required in capturing and converting customers, plus innovation in the fields of repair and total loss management, have led to significant savings for our clients.

Average hire periods nearly 50% less than the equivalent credit hire contract, and a relentless focus on repair cost control, has brought major financial benefits to our insurer clients and also dramatically improved service delivery for the end user.

In addition, new methods of identifying and capturing legitimate Personal Injury claims has meant that the deserving case is spotted early and settled quickly whilst inappropriate claims can be identified at an early stage in the process.

The combination of Gemini’s previous experience in operating one of the largest chains of independent repair centres in the UK, plus an intimate understanding of outbound telemarketing activity has given our corporate clients major competitive advantage over their rivals.

Key Facts

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Reductions in average hire periods brings major financial benefits
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Relentless focus on cost controls leads to dramatic savings
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Major service improvements for third party policyholders
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Key brand protection strategy for high profile fleet customers

Find out more
Bespoke Design brings Competitive Advantage
Delivering our Promises
Managing Accident Repairs