Delivering our Promises
When asked by a major insurer to design a new Third Party Intervention service we were only too pleased to set new standards of achievement and success. Utilizing new technology and highly trained personnel, the results were spectacular:-
- An average of 11 minutes from initial receipt of Third Party information to first attempted contact
- Up to 80% capture rates on Third Party Intervention schemes
- Over 55% of Third Parties agreeing to use garage provided courtesy cars
Across the full rage of Gemini services we are constantly seeking new ways to improve and deliver beyond our customers’ expectations. Owning our own bodyshops means that we can constantly monitor best practices in the repair industry. Immediate access to over 50,000 vehicles for hire means that we very rarely disappoint in the search for suitable vehicles that are delivered to the right place and at the right time to meet our customers’ needs.
Gemini Vehicle Solutions aims to become part of the very fabric of our clients’ culture, practices and resources whilst offering objective support and leading edge services to drive positive change and gain competitive advantage.